We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at freedomhjsjsjkek62772hahs@hotmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at freedomhjsjsjkek62772hahs@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at freedomhjsjsjkek62772hahs@hotmail.com.

Return & Refund Policy

Last Updated: September 16, 2026

Thank you for shopping with Freedom. We want you to be satisfied with your purchase. If you are not completely satisfied with a home product purchased from us, you may request a return or refund subject to the terms below.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The product must be unused and in its original condition.

• The product should be returned in its original packaging, including accessories and documentation when applicable.

• Proof of purchase or your order information must be provided.

• Certain products may not be eligible for return for hygiene, safety, customization, or other applicable reasons.

2. Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible at freedomcompany@gmail.com.

Please include your order number and, when applicable, clear photos of the product and packaging. We will review the issue and may offer a replacement, return, or refund.

3. Non-Returnable Items

Some items may not be eligible for return, including:

• Used or damaged products caused by improper use or handling.

• Personalized or customized products, unless they arrive defective or damaged.

• Items specifically identified as final sale.

• Products that cannot reasonably be returned for health, safety, or hygiene reasons.

4. Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Depending on your bank or payment provider, it may take additional business days for the refund to appear in your account.

Original shipping charges may be non-refundable unless the return is due to an error on our part, a defective product, or damage that occurred during delivery.

5. Return Shipping

Unless the product is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.

If Freedom determines that the return is due to our error or a defective/damaged product, we will provide appropriate instructions regarding return shipping.

6. Exchanges

If you receive a defective, damaged, or incorrect product, please contact us at freedomcompany@gmail.com. Depending on availability, we may provide a replacement instead of a refund.

7. How to Request a Return

To request a return or refund, email:

freedomcompany@gmail.com

Please provide:

• Your full name

• Order number

• Product name

• Reason for the return

• Photos, if the product is damaged or defective

Please do not send products back before receiving return instructions from Freedom.

8. Changes to This Policy

Freedom reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about returns or refunds, please contact us:

Freedom
Location: USA
Email: freedomcompany@gmail.com