Shipping policy
Shipping Policy
Last Updated: September 16, 2026
Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays. Processing times may be longer during holidays, sales, or periods of unusually high order volume.
2. Shipping Times
After your order has been processed, estimated delivery times depend on the shipping method and destination.
Typical delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days, where available
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.
3. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Freedom may offer free shipping promotions or other shipping discounts. Any applicable promotion will be subject to its stated terms.
4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please review your shipping information carefully before placing an order. Freedom may not be responsible for delays, additional shipping costs, or lost packages resulting from an incorrect or incomplete address provided by the customer.
If you notice an address error after placing an order, contact us as soon as possible at freedomcompany@gmail.com. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
5. Tracking Information
When tracking is available, you will receive tracking information after your order has been shipped.
Tracking information may take some time to become active after the carrier receives the package.
6. Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your package is delayed, please first check the tracking information. If the package appears to be lost or has not been delivered within a reasonable period, contact us at freedomcompany@gmail.com and we will assist you in investigating the shipment.
7. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at freedomcompany@gmail.com.
Please provide your order number and photographs of the damaged packaging and product when possible. We will review the issue and determine the appropriate resolution.
8. International Shipping
Unless specifically stated on the product or checkout page, Freedom currently ships to U.S. addresses only.
If international shipping becomes available, applicable shipping charges, customs duties, taxes, and other fees will be the responsibility of the customer unless otherwise stated.
9. Delivery Issues
Freedom is not responsible for delivery delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.
10. Contact Us
If you have questions about shipping or your order, please contact us:
Freedom
Location: USA
Email: freedomcompany@gmail.com